Inhumanity of Root Cause Analysis – Verica

GitHub - danluu/post-mortems: A collection of postmortems. Sorry for the delay in merging PRs!

A collection of postmortems sorry for the delay in merging p rs git hub danluu post mortems a collection of postmortems sorry for the delay in merging p rs

GitHub - hjacobs/kubernetes-failure-stories: Compilation of public failure/horror stories related to Kubernetes

Compilation of public failure horror stories related to kubernetes git hub hjacobs kubernetes failure stories compilation of public failure horror stories related to kubernetes

Blameless PostMortems and a Just Culture

Last week owen thomas wrote a flattering article over at business insider on how we handle errors and mistakes at etsy i thought i might give some detail on how that actually happens and why an

A Tale of Postmortems

Building a Blameless Post-Mortem Culture with Jason Hand

How do you build a blameless post mortem culture and should you richard chats with jason hand from victor ops about the blameless culture which is a methodology embraced by the safest and most reliable organizations think

The infinite hows

An argument against the five whys and an alternative approach you can apply

Failure is Always An Option: How a Blameless Culture Leads to Better Results

After his run as radio podcast on blameless postmortems dev ops evangelist jason hand discusses blame transparency and the problems with root cause analysis

Day 1 - Why You Need a Postmortem Process

Written by gabe abinante gabinante edited by shaun mouton sdmouton why postmortems failure is inevitable as engineers build

Etsy’s Debriefing Facilitation Guide for Blameless Postmortems

In 2012 i wrote a post for the code as craft blog about how we approach learning from accidents and mistakes at etsy i wrote about the perspectives and concepts behind what is known in the world

Writing Your First Postmortem

Independent consultant who helps nice companies embrace the good parts of the cloud

How to Write Great Outage Post-Mortems - Artsy Engineering

How to write great outage post mortems nov 19 2014

GitHub - dastergon/postmortem-templates: A collection of postmortem templates

A collection of postmortem templates contribute to dastergon postmortem templates development by creating an account on git hub

Embracing Feedback

Kind directness blameless retrospectives recognizing improvement and acting on our values

Postmortem Action Items: Plan the Work and Work the Plan | USENIX

Social Issues In Postmortems

This is an excerpt from the stella report which is the result of the first project coping with complexity performed by the resilience

Google Has an Official Process in Place for Learning From Failure--and It’s Absolutely Brilliant

Recently google described its internal process for documenting and learning from mistakes and there s a lot here that can benefit any company

re:Work - Postmortem culture: how you can learn from failure

Failures are an inevitable part of innovation and can provide great data to make products services and organizations better google uses postmortems to capture and share the lessons of failure

[re:Work] Postmortem Exercise

Postmortem exercise a postmortem is an opportunity for a team to step back once a project is completed and learn from past mistakes and wins you can t always anticipate all issues through a premortem problems may change and new ones might emerge along the way and while these moments might f

Post-mortems to the rescue – Increment: Documentation

Effective post mortem documentation can improve the incident response process and save on call developers lost sleep

Postmortem Action Items: Plan the Work and Work the Plan – Google Research

Why Every Company Can Benefit from a Blameless Culture | Blameless

When companies blame fearful employees are not incentivized to surface issues early or ship risky changes the fact is complex systems fail rather than blaming individuals for these failures the only way to navigate this complexity is to empower people to have the adaptive capacity that machin

“It’s dead, Jim”: How we write an incident postmortem

How to write an incident postmortem what it is why it s important who should write it and considerations to keep in mind before putting pen to paper

Our incident postmortem template

Sharing our incident postmortem template with some pointers on the review process what to include in each section and best practice examples

Learn out of mistakes: Postmortems to the rescue!

Postmortems are a valuable tool for learning out of mistakes they provide useful conclusions and should be included in retrospectives for further discussion in order to not fall into the same trap again

Improving Postmortem Practices with Veteran Google SRE, Steve McGhee | Blameless

For many sr es google s 99 999 availability seems like an untouchable dream if anything getting out of pager hell is already worth celebrating with all your coworkers friends and family how can you get to a stage where you have time to proactively prevent incidents and enter a mental state of